Before troubleshooting clear cache of your browser and cache on your site, if any caching system is used.
Most of issues with the maps plugin are caused by wrong configuration in the settings, so the best solution is to look through plugin settings and set up them correctly. Another issues can be easily fixed by following below instructions.
The plugin follows WordPress coding standards and compatible with all themes and plugins, those follow the same standards. But in some cases problems might be caused by a conflict with your theme or another plugin. The very first step to find the reason of this conflict is to test your site with another theme and/or disable all plugins one by one. If you are not able to change your WP theme or disable conflicting plugin, then you can try to find a setting related to current problem, that can fix it.
Problems with the radius search, maps, address fields autocomplete
The most frequent reason is Google API keys. Please follow instructions on how to generate them and enable needed APIs in Google console.
To test server API key you can visit debug page and check geolocation response. Debug page is placed on your site by similar URL http://www.yoursite.com/wp-admin/admin.php?page=w2gm_debug
Problems with emails sending
Exemplary symptoms: users do not receive login details after first submission. Users do not receive notification emails. Admin does not receive notification emails. Emails go to spam folder.
First of all check if needed notifications templates are filled in and not empty on emails notifications settings tab.
If notifications templates are filled in, but you still have problems with emails sending, this means, that your mail server on your site has wrong configuration. Try to install and configure SMTP plugin like this one WP Mail SMTP plugin.
How to register?
Question: There is only login form. I do not see how users can register at the site to submit or claim a listing. Where is registration form?
Answer: This is because you disabled registration in WordPress settings of your site. Check "Anyone can register" option on the WordPress Settings -> General page. Registration link will appear below the login form.
Table of Contents
- Maps management
- Listings management
- Maps settings
- Content fields
- Search form
- Sorting of listings
- Maps & Markers Icons
- Google API keys
- Frontend submission & dashboard
- Customization styles & templates
- How to modify texts
- CSV Import